1. Return Eligibility
You may return items within [Insert number of days, e.g., 30 days] from the date of purchase if they meet the following criteria:
- The item is unused, in its original packaging, and includes all accessories.
- The item is accompanied by a receipt or proof of purchase.
2. Non-Returnable Items
The following items are non-returnable:
- Used motorcycles and vehicles
- Special order or customized products
- Gift cards
- Items marked as final sale
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [Email Address] or [Phone Number] to request a return authorization.
- Pack the item securely in its original packaging.
- Include the receipt and any accompanying documents.
- Ship the item to the address provided by our customer service team.
4. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will process the refund to your original payment method within [Insert number of days, e.g., 7-10 business days]. Please note that shipping costs are non-refundable.
5. Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same product. Please contact us immediately upon receiving the item to arrange for an exchange.
